Learning Activities

Learning activity 1
explain the 8 step process to support your own quality improvement project.

Learning activity 2
Reading Mr Pukar Shrestha’s case study, one of the obstacles is the unintended consequences of insufficient kidney donors, hence placing a high demand on renal dialysis. What strategy would you recommend to encourage sign up to more kidney donation cards to encourage more donations.

Learning Outcomes : By the end of this learning unit you will be able to

1. Explain the 8 stage change process advocated by John Kotter and Holger Rathgeber as a model to understand organisations
2. Apply the 8 stage process to your own quality improvement project