Learning activity 1
Access the Greenleaf.org site and read the starbucks case study
What did CEO Howard Behar do to implement servant leadership at Starbucks?
Can Servant leadership work in healthcare?
Learning activity 2
Reflect on which of the two organisatioanal cultures would you prefer to work in and why?
The business argument for servant leadership is that staff are likely to be happier, feel empowered, to stay in the organisation longer, they are also more likely to provide higher quality of care to patients as they are likely to be better performing employees
Learning Outcomes : By the end of this learning unit you will be able to