Learning Activities

Learning Activity 1
Reflect on how patients with one or more of the 9 protected characteristics experience your own service. Is there a system that records protective characteristics of patients and if so how well is your service doing?Learning Activity 2
Do you know how well your own hospital is performing against a set of quality criteria? All CQC reports are in the public domain. Research a hospital in the English NHS and reflect on how well the hospital performs against being
 Safe
 Effective
 Caring
 Responsive
 Well led?

Learning Outcomes : By the end of this learning unit you will be able to

1)Outline the Equality Act 2010 in relation to the 9 protected characteristics
2) Explore the key principles of the Human Rights Act which form the healthcare regulator’s assessment of patient quality
3) Identify the role of the Equality Act 2010 and Human rights Act 1998 in the NHS to
o Eliminate discrimination
o Advance equality of opportunity
o Foster good relations between groups