Learning Activity 1:
How will I know if my team needs ‘team training?
Undertake a team diagnostic at your next team meeting and Ask the team the following questions ……
Learning activity 2
How to develop social sensitivity in the team – do an exercise where you go around the team and ask each person to suggest what currently works well in the team followed by what they think could improve the communication between team members.
Learning Outcomes : By the end of this learning unit you will be able to
1. Improve your effectiveness as a leader by influencing the team. rather than managing performance
2. Develop interpersonal strategies to help the team manage conflict
3. Support team members to develop their team communication skills
4. Improve the efficiency of processes and systems within the team