Learning Activities

Learning Activity 1 :
Using the guidance https://improvement.nhs.uk/resources/mapping-value-stream/ convene a focus group with patients, staff and other stakeholders, receptionists, porters etc and explore the following questions ;
Learning Activity 2:
Reflecting on the use of Value Stream Mapping – how did this improvement approach help you to locate waste?

Learning Outcomes : By the end of this learning unit you will be able to

1. Critically explore the core principles of Lean
2. Understand how lean can be used as an approach to service improvement
3. Influence your team to work collaboratively to apply lean to your own department
4. Use Value Stream Mapping to apply lean process improvement